Terms and Conditions

BOOKING TERMS & CONDITIONS – Private sessions (Last updated: 15/08/2024)

By accessing and using the services provided by WholeBrain State of Mind, including our website and other online spaces, you are agreeing to abide by and be bound by the following terms and conditions. If you do not agree with any of the terms listed below, please refrain from using our services. Please note that WholeBrain State of Mind reserves the right to make changes to these terms and conditions at any time, and it is your responsibility to stay informed of any updates.

Offer and Acceptance

We do not offer our services or products to individuals under the age of 18. Minors are only allowed to use our website with the consent and supervision of a parent or legal guardian. If you are a minor, please do not share any personal information with us or other website users without the permission and supervision of a parent or legal guardian. Registration for our activities is based on a first-come, first-served basis. If the maximum number of participants has been reached, we reserve the right to decline any additional applications and may offer an alternative activity. We are not responsible for any damages incurred by the client as a result.

Price and Payment

  • Full payment must be received prior to attending/having the session (online)
  • Payment can be made directly through our online invoicing system. The invoice will be send to you prior to the session.
  • Where payment has not been received by the Facilitator in advance of a session the Facilitator is not obliged to provide the session.

Online Coaching

  • Payment for 3 session package: All payments if paid in full must be paid at least 24 hours in advance before the first session.
  • Payment for single (Individual) session: Each individual session cost must be paid in full at least 24 hours prior to session commencing.
  • Where a client pays for a session or sessions in advance they must have the coaching session(s) that they have paid for within 12 months of the payment or their fee is forfeited.

Cancellations

In the event you need to cancel a session with less than 24hrs notice, full payment is required.

Refunds

Our refund policy for any services or products purchased on our website is as follows: all sales are considered final and no refunds will be issued. This means that once a purchase has been made, it cannot be returned or exchanged for a refund. We understand that this may be disappointing for some customers, but we ask that you please carefully review your purchase before making a final decision. If you have any questions or concerns about a product or service before making a purchase, please reach out to our email address kim@wholebrainstateofmind.com.


Unfortunately, I am not able to offer refund for already paid session, packages, program and other products and services.

Disclaimer

Our Online PSYCH-K® sessions are strictly limited to the modification of beliefs. Our online PSYCH-K® sessions are not designed to diagnose medical problems, nor is it a replacement for medical attention or professional mental health care. More, click here.

Confidentiality

During our all online sessions, we will take notes with the clients permission. These notes and everything discussed in the session are private and confidential and will not be shared with anyone else.

Copyright

© 2024 WholeBrain State of Mind. All rights reserved.

This website and its content is copyright of WholeBrain State of Mind.

In addition any library images/videos are used with the appropriate licences. Any reproduction of the contents of this website is prohibited.


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